At betproex, we take the privacy of our users seriously. This Privacy Policy explains what personal data betproex collects from you, why we collect it, how we use and protect it, and the rights you hold over your own information. Whether you are a registered betproex player in Karachi, Lahore, Islamabad, or anywhere else in Pakistan, this document applies to you in full.
This Privacy Policy should be read alongside the betproex Terms and Conditions and Responsible Gaming Policy. Together, these three documents form the complete legal framework governing your use of the betproex platform.
Your Data Is Protected: betproex does not sell your personal information to third-party marketing companies. Your data is used solely to operate your Account, process payments, verify your identity, prevent fraud, and comply with our regulatory obligations.
Applies to All Users: This Privacy Policy applies to all visitors and registered users of betproex, including those accessing the platform via mobile devices, desktop browsers, and any third-party applications that connect to the betproex platform. By using betproex, you consent to the data practices described herein.
These six points summarise our core data commitments. They are provided for quick reference only — the full legal text below governs in all cases.
All personal data collected by betproex is stored on encrypted, access-controlled servers. We apply industry-standard encryption protocols to both data at rest and data in transit, ensuring your information remains protected at every stage.
betproex users have the right to access, correct, and in certain circumstances request deletion of their personal data. You can manage your communication preferences directly from your betproex Account settings at any time.
betproex does not sell, lease, or trade your personal information to third-party advertisers or data brokers. Any data sharing is strictly limited to service providers directly involved in operating the betproex platform and fulfilling regulatory requirements.
Payment information — including JazzCash, EasyPaisa, HBL, UBL, SadaPay, and USDT wallet details — is handled by PCI-DSS compliant payment processors. betproex does not store your full card or wallet credentials on its own servers.
As part of our international licensing obligations, betproex conducts KYC identity verification and maintains AML-compliant transaction monitoring. Regulatory data may be shared with licensed compliance partners and relevant financial authorities where legally required.
Promotional emails and SMS communications from betproex are opt-in only. You may withdraw your consent to receive marketing communications at any time via your Account notification settings or by contacting our support team directly.
betproex is an internationally licensed online gaming platform offering sports betting, live casino, slots, and other gaming products to adult users. References to "betproex", "we", "us", or "our" throughout this Privacy Policy refer to the betproex platform and its operating entity.
betproex operates under an international gaming licence and serves registered players across Pakistan, including major cities such as Karachi, Lahore, Islamabad, Faisalabad, and Rawalpindi. This Privacy Policy governs all data processing activities related to the betproex platform, including the betproex website, mobile web interface, and any associated applications.
For all privacy-related queries, you may contact our Data Protection team at the contact details provided in Clause 14 of this Policy.
betproex collects the following categories of personal data from registered users and platform visitors:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number, photograph | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration |
| Financial Data | Payment method details (JazzCash, EasyPaisa, HBL, UBL, SadaPay, USDT wallet address), transaction history, deposit and withdrawal records | Payment processing |
| Gaming Data | Bet history, game activity, session duration, win/loss records, bonus usage | Ongoing platform use |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Automatic collection on access |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support interactions |
| Usage Data | Pages visited, links clicked, features used, session duration, referral source | Automatic collection via cookies |
betproex does not intentionally collect Sensitive Personal Data (such as religious beliefs, political opinions, or health data) from its users. Where sensitive data is incidentally disclosed during a support interaction, it will be handled with the highest level of confidentiality and not used for any profiling or marketing purpose.
betproex collects personal data through the following methods:
betproex uses your personal data for the following clearly defined purposes:
betproex processes your personal data on the following legal bases, in accordance with applicable data protection legislation:
betproex does not sell your personal data. We share your data only with the following categories of third parties, each of whom is contractually bound to handle your data securely and only for the specified purpose:
Data Processing Agreements: All third parties that process personal data on behalf of betproex are required to sign data processing agreements that impose binding obligations regarding data security, confidentiality, and permissible use. betproex remains responsible for ensuring compliance with these agreements.
betproex is an internationally operated platform and your personal data may be transferred to, stored in, and processed in countries outside Pakistan, including the country in which betproex holds its gaming licence and the countries in which our cloud infrastructure partners operate data centres.
Where personal data is transferred internationally, betproex ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that applicable in your home jurisdiction. These safeguards include:
By using the betproex platform, you acknowledge that your personal data may be processed internationally and consent to such processing, subject to the safeguards described in this Clause.
betproex retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our regulatory obligations. The following retention periods apply:
Upon expiry of the applicable retention period, betproex will securely delete or anonymise your personal data in accordance with our data disposal procedures.
betproex uses cookies and similar tracking technologies on its platform. The following categories of cookies are used:
You may manage cookie preferences through your browser settings. Disabling certain cookie categories may affect the functionality of the betproex platform. A cookie consent banner is displayed on your first visit to betproex where your jurisdiction requires one.
As a betproex user, you hold the following rights over your personal data. These rights may be subject to limitations where betproex has overriding legal obligations (for example, AML record-keeping requirements) that prevent immediate compliance:
betproex respects your rights as a data subject. Below is a plain-English summary of each right and how to exercise it. To submit a formal data request, contact our support team using the details in Clause 14.
You may request a copy of all personal data betproex holds about you. We will provide this within 30 days of a verified request, free of charge.
If any personal data betproex holds about you is inaccurate or incomplete, you have the right to request its correction. You can update most data directly in your Account settings.
You may request deletion of your personal data where it is no longer necessary for betproex to retain it. This right is subject to our regulatory retention obligations described in Clause 8.
You may request that betproex restricts the processing of your personal data in certain circumstances, such as while a dispute about accuracy is being resolved.
You may request a copy of your personal data in a structured, machine-readable format where processing is based on your consent or a contract, and is carried out by automated means.
You have the right to object to betproex's processing of your data for marketing purposes at any time. You may also object to processing based on legitimate interests, subject to betproex demonstrating compelling grounds.
The betproex platform is strictly intended for adults aged 21 years and above. betproex does not knowingly collect personal data from individuals under the age of 21, and actively implements age verification controls to prevent underage access.
If betproex becomes aware that it has collected personal data from a person under the age of 21, it will immediately close the associated Account, reverse any transactions, and delete the data subject to any overriding legal obligations.
If you are a parent or guardian and believe that a minor has registered an Account on betproex, please contact our support team immediately using the contact details in Clause 14. We will act promptly upon receipt of such notification.
21+ Strictly Enforced: Age verification is mandatory on all betproex Accounts before any real-money gaming activity is permitted. No exceptions are made under any circumstances.
betproex implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
betproex reserves the right to update or amend this Privacy Policy at any time. When material changes are made, betproex will notify registered users via the email address on their Account or through a prominent notice displayed upon login to the betproex platform.
The updated Privacy Policy will take effect on the date of publication unless a later effective date is stated. Continued use of the betproex platform after the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not accept the revised Policy, you should cease using betproex and may request Account closure in accordance with the betproex Terms and Conditions.
The version number and last updated date at the top of this Policy confirm which version you are currently reading. Previous versions of this Privacy Policy are available on request from our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by betproex, please contact our Data Protection team using the details below:
For responsible gaming concerns, self-exclusion requests, or gambling problem support, please visit our Responsible Gaming page.
Committed to Transparency: betproex is committed to handling all data subject requests promptly and transparently. We will never charge a fee for a standard data access request and will always explain our reasoning if we are unable to fulfil a request in full due to legal constraints.
Your data is protected. Your identity is verified. Your account is secure. Now explore everything betproex has to offer — instant PKR deposits, PSL cricket betting, live casino, and 500+ slots. 21+ only. Play responsibly.